We develop & offer custom employee benefit enrollment and education solutions, supported by Colonial Life & UNUM coverages.
Upper Room Solutions, LLC
WELCOME TO OUR UPPER ROOM SOLUTIONS TEAM:
Want a partner to own the lift of educating and enrolling your employees?
Whether using or needing ben admin technology, having one to many locations, having multiple shifts, even with bilingual needs, we can enroll any benefit, virtually & in-person.
Each company has its own culture, structures, goals and needs — have your solution customized, your way.
Enrollment Technology
Some companies have an existing benefit administration platform, it already tied into its payroll system and carriers. Others are researching options, maybe finding this too expensive, too complex, or just not viable for a company its size. We can design, build and maintain Employee Navigator or our own tool, called Gathr, at no cost, for simply offering two Colonial Life coverages.
Benefit Counseling
Self-enroll is growing, and how many people truly understand every coverage option from a video or a summary plan document? Even the helpful side-by-side comparisons can still have employees choosing as best they can. Our licensed benefit counselors provide the second level of education where employees can ask private or more nuanced questions, making more informed decisions. Employees overwhelmingly say they appreciate the personal assistance, whether done in-person or virtually — technology with a human touch.
Benefit Education ROI
Ever try giving a group presentation to railroad workers on the line, truckers across the country, or remote workers in the field? How about engaging multiple shifts, without disturbing production? Ever have a presenter confuse employees with industry jargon, or worse, oversell? We work to maximize the ROI of your investment in offering benefits by designing education strategies around your organization and culture. The goal is to help each employee understand and value the coverages made available to them, by you.
OUR MISSION
Listen intentionally and customize innovatively to enable excellent employee benefit enrollment experiences.
Our Services
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Offering, creating, and administering Employee Navigator or Colonial Life’s Gathr benefit administration tools. We can also work with your own platform.
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In-person, virtually, or digitally, explaining the ”why” and “values” of each coverage.
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Approach to meet with each employee, in-person, or virtually, before, during, or even after work hours to accommodate each culture.
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Design voluntary or ancillary coverage packages to enhance your offerings, adding value to your employee retention, business, and cultural goals. And, so many times employers and brokers elect our coverages due to our service, our administration, and our claims processes.
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Whether answering an email or call quickly, responding with helpful and accurate answers, or owning each responsibility we accept, you deserve excellence in support.